Terms of service
Please read these Terms of Service carefully before using visiodry.co.uk (the "Website") or purchasing any products from VisioDry. By accessing our Website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use our Website.
1. About Us
VisioDry is a UK-based brand selling anti-rain sprays, anti-fog wipes, and optical cleaning products for visors, glasses, goggles, and screens. Our Website is operated by VisioDry UK. References to 'we', 'us', or 'our' refer to VisioDry.
We can be contacted via the contact form on our Website at visiodry.co.uk/pages/contact.
2. Use of Our Website
By using this Website, you confirm that:
• You are at least 18 years old, or are accessing the site under the supervision of a parent or guardian.
• You will use the Website only for lawful purposes and in a way that does not infringe the rights of others.
• You will not attempt to gain unauthorised access to any part of the Website or its related systems.
• You will not use the Website to distribute spam, malware, or any harmful content.
3. Products & Orders
3.1 Product Information
We take reasonable care to ensure that product descriptions, images, and pricing on our Website are accurate. However, slight variations in colour or appearance may occur due to screen settings. All products are sold for their intended use as described.
3.2 Placing an Order
When you place an order on our Website, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order. A contract is formed when we send you an order confirmation by email.
3.3 Pricing
All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already confirmed. In the event of a pricing error, we will contact you before processing your order.
3.4 Availability
All orders are subject to stock availability. If a product is out of stock after your order is placed, we will notify you promptly and offer a refund or alternative.
4. Shipping & Delivery
We currently ship within the United Kingdom only. Delivery times and charges are detailed on our Delivery page at visiodry.co.uk/pages/delivery. We aim to dispatch orders promptly, but we are not liable for delays caused by third-party couriers or circumstances beyond our control.
Risk in the products passes to you upon delivery. Title to the products passes to you once payment has been received in full.
5. Returns & Refunds
Our Returns and Refund Policy is set out at visiodry.co.uk/policies/refund-policy and forms part of these Terms. Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods without giving a reason.
To be eligible for a return, items must be unused, in their original packaging, and in a saleable condition. We reserve the right to refuse returns that do not meet these criteria.
6. Intellectual Property
All content on this Website — including but not limited to text, images, logos, product names (VisioDry, VisioCrystal, VisioFog), and branding — is owned by or licensed to VisioDry and is protected by UK and international intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works from any content on this Website without our express written permission.
7. Limitation of Liability
7.1 Product Use
Our products are intended solely for use on optical surfaces such as visors, glasses, goggles, and screens, as described in our product instructions. We are not liable for any damage, loss, or injury resulting from misuse, incorrect application, or use on surfaces other than those intended.
7.2 Website Use
We do not warrant that the Website will be uninterrupted, error-free, or free from viruses. We are not liable for any loss or damage arising from your use of the Website or your inability to access it.
7.3 Consequential Loss
To the fullest extent permitted by law, we exclude liability for indirect, consequential, or special losses including loss of profits, data, or goodwill. Our total liability to you in connection with any order shall not exceed the price you paid for that order.
7.4 Consumer Rights
Nothing in these Terms affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
8. Privacy & Data
Your use of this Website is also governed by our Privacy Policy, available at visiodry.co.uk/policies/privacy-policy. By using our Website, you consent to the processing of your personal data as described therein. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
9. Third-Party Links
Our Website may contain links to third-party websites (such as social media platforms or review sites). These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
10. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We recommend checking this page periodically.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions about these Terms of Service, please get in touch:
Website: visiodry.co.uk
Contact form: visiodry.co.uk/pages/contact